Returns & Refunds

90-Day Money-Back Guarantee

We stand behind our product's ability to deliver real results. If you're not satisfied after 90 days of consistent use, we'll refund your money—no questions asked.

Eligibility Requirements:

Product must be purchased directly from mansense.co

Return initiated within 90 days of delivery date

REQUIRED: Photo documentation showing:

Month 0 (before starting)
Month 1 (after 30 days of use)
Month 2 (after 60 days of use)
Month 3 (after 90 days of use)

Consistent daily use for the full 90-day period

Original packaging not required

Why We Require Photo Documentation:

Our formula works by addressing the internal, hormonal root cause of acne. Visible results typically manifest between 30-90 days as your body rebalances. The photo documentation allows us to:

  1. Verify consistent product use over the full treatment period
  2. Track your progress throughout the 90-day cycle
  3. Ensure the product has had adequate time to work systemically
  4. Maintain the integrity of our guarantee for genuine customers

How to Initiate a Return:

  1. Email skincare@mansense.co with:

    Your order number
    Photos from Month 0, Month 1, Month 2, and Month 3
    Brief description of your experience

  2. Receive return authorization and shipping instructions within 24-48 hours
  3. Ship product back within 14 days of authorization (if requested)
  4. Refund processed within 5-7 business days of approval

What We Refund:

Full product price for bottles purchased

Original shipping costs if product arrived defective or damaged

What We Don't Refund:

Return shipping costs (customer responsibility)

Orders placed through third-party retailers or marketplaces

Damaged or Defective Products:
If your product arrives damaged or defective, contact us immediately at skincare@mansense.co with photos. We'll send a replacement at no charge—no need to return the damaged item.

Order Issues:

Wrong item received: Full refund or free replacement

Missing items: We'll ship missing products immediately at no cost

Package lost in transit: Full refund or free replacement once carrier confirms loss